Privacy Policy

Last updated: January 2025

This Privacy Policy explains how XingZap ("we", "us", or "our") collects, uses, and protects your personal data when you use our services.

1. Data We Collect

We collect information when you:

• Register online or place an order for any of our products or services
• Use or view our website via your browser's cookies
• Contact us via email or other communication channels

This may include your name, email address, company name, and usage data.

2. How We Use Your Data

We process your data to:

• Manage your account and provide our services
• Process your orders and transactions
• Inform our development priorities based on usage patterns
• Communicate with you about new features and updates
• Prevent fraudulent purchases (via credit reference agencies when processing orders)

3. Data Storage & Security

Your personal data is securely stored in Ireland by widely known providers. Access is restricted and protected by two-factor authentication. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

4. Data Retention

XingZap will keep your personal data for 2 years after inactivity. After this period, your data will be securely deleted unless we are required by law to retain it for longer.

5. Your Rights

Under GDPR, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, contact us at gdpr@xingzap.com. We will respond within one month.

6. Cookies

Our website uses cookies for:

• Functionality: To remember your preferences and settings
• Analytics: To understand how visitors use our site
• Advertising: To deliver relevant advertisements

You can control cookies through your browser settings.

7. Marketing Communications

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

8. Third-Party Services

We use third-party services such as Stripe for payment processing. These services have their own privacy policies governing the use of your information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

For any questions about this Privacy Policy or to exercise your data protection rights:

• Email: gdpr@xingzap.com

You also have the right to lodge a complaint with a supervisory authority, such as the CNIL (Commission Nationale de l'Informatique et des Libertés) in France.